What the Tech: How to avoid smishing scams

AUGUSTA, Ga. (WRDW/WAGT) - After years of being scammed by robocalls and emails, many consumers know how to ignore them.

In recent years, many cyber criminals have switched to texting scams because they know if we receive a text message, we’re going to open it.

The FTC, FBI, AARP and Better Business Bureau have issued many warnings about “smishing” attempts. What are they?

Smishing scams, delivered through text aim to trick you into calling a number or clicking a link, often leading to financial losses.

Scammers find this method cheap and effective, making it a preferred way to target unsuspecting individuals.

One common smishing tactic involves a text message claiming a package delivery issue. The message might state that your package is stuck in a warehouse and provide a link to resolve the problem. This is a red flag. Legitimate delivery services usually leave a notice on your door or send an email if there’s an issue.

Clicking these links often leads to fake websites that steal your credentials. These sites might mimic well-known brands like Amazon, FedEx, UPS or Facebook. If you enter your information, scammers gain access to your s and personal data.

Some smishing scams use phone numbers instead of links.

Calling these numbers connects you with scammers who try to keep you on the line and extract sensitive information. They might ask you to send them a link, supposedly to diagnose a problem with your computer. This is a trick to gain remote access to your device.

The consequences of falling for a smishing scam can be severe.

Scammers can steal your credentials, access your financial information, and even install malware on your devices. This can lead to identity theft, financial loss and other serious problems.

To protect yourself from smishing scams, be wary of unsolicited text messages and emails. Avoid clicking on links or calling numbers from unknown sources. If you’re unsure about a message, the company directly using a verified phone number or website.

Setting up two-factor authentication on your s and devices adds an extra layer of security. This requires a second form of verification, such as a code sent to your phone, in addition to your .

If you receive a smishing text, report it to The Federal Trade Commission by simply tapping “Forward” and entering SPAM or 7726. You should also tap “Report Junk” at the bottom of the text message. This sends the information to your cellular provider who can then block the number from sending text messages to customers.

Smishing scams are a serious threat, but we can fight back by staying informed and spreading awareness.

Share this information with your friends and family, especially young people who may be more susceptible to these scams.

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